Kaseya will only install a patch that is appropriate for any given machine. It works similar to the Windows Update site or Automatic Updates built-in to Windows. It scans each machine and decides of the approved patches available for that collection, what ones apply to that machines, and of those, what are missing. So you will do not harm by accidentally approving a server patch for your Workstations collection.

The patch status page will show you what patches are missing that are appropriate for that PC. A windows XP machine will not be marked as missing a patch that is 2000 only.

If you are new to Kaseya, I suggest reading through the presentation notes here:
http://www.kaseya.com/kforum/view_topic.php?id=2187&forum_id=34

I think there are some eLearning courses (videos) that you can register for. It's under the support section of the main Kaseya site.

Hope that's helpful.


Legacy Forum Name: Patch Management,
Legacy Posted By Username: byulke

I have been using Kaseya to manually patch machines over the network. I have a patch approval policy setup, but it seems it may be screwed up. I have patches listed as missing on many pc's, but they are patches that I have recently denied under the policy. I run a report everyday that tells me how many machines are patched and how many are missing a certain number of patches. Does anyone know how to remove patches that are listed as missing but now are denied under the approval policy. For example, one of the patches I would like to remove is the malicious software tool because it says that it can only run from the windowsupdate site.

Thank you


Legacy Forum Name: Patch Management,
Legacy Posted By Username: trober01