I have a client that their patches are not getting install. They have their firewall locked down and I need to know what web sites need to be white listed so the patches will install. When I test the Patch status it comes up as failed.
Please review this KB: helpdesk.kaseya.com/.../34401486-Proxy-and-Kaseya-Patch-Management
It should give you the info you need to allow the patch process to punch through the network.