This may not be a problem directly related to Kaseya, but I wanted to reach out and see if anyone else has had the same problem.
I am currently having a problem with the Office 2010 Service Pack 2 Update.
I have a number of XP machines that had Office 2010 Service Pack 1 without Access 2010 installed, but Access 2003 was installed. I installed Office 2010 Service Pack 2 with Kaseya on each machine. After the Service Pack 2 update finished, I found that Access 2010 was partially installed. Access 2003 was not removed. The program was not listed under Programs, but the executable was in the the office installation directory.
When users try to open an Access files, the file cannot be opened. I have had to manually uninstall Access 2010 on each machine.
Has anyone else seen this?