Kaseya Community

Patch File Failed to Download - Proxy

  • Hi.
    I have one network which is causing me a severe problem with patching.
    Patch files fail to download.
    This is regardless of setting the patch source - direct to the Internet, or my preferred option, a shared source folder.
    My folder is available with read access to everyone.
    The agents are able to communicate back to the server, AVG updates are ok, and I.E. on the machines has the proxy set.
    Do the patch downloads use a different port number?
    All my other networks use the exact same configuration for file source location, settings, etc, yet the only network with the proxy is an issue.
    Help!

    Legacy Forum Name: Patch File Failed to Download - Proxy,
    Legacy Posted By Username: jdavis
  • Take a look at Kaseya KB articles #294172 and #271779. They cover special considerations when patch scanning/downloading in a proxy environment.

    Legacy Forum Name: Patch Management,
    Legacy Posted By Username: ed@securemycompany.com