Kaseya Community

Patching Machines without Admin Rights

  • I have some computers I want to patch, but I keep receiving "Credential might not have admin rights. Patch file failed to install". I know you can create an account in the agent, but can you create an admin account in the agent? I would need something like this because some of these computers are laptops and the user has their own password for the admin account.

    What do you guys recommend?


    Legacy Forum Name: Patching Machines without Admin Rights,
    Legacy Posted By Username: RCharles
  • On the remote control tab, use the reset password option. You can choose to reset the password of an existing local account or create a new local account. You can also choose to make it a member of the local administrators group, if desired.

    I highly recommend establishing a standard for these accounts. Makes life much easier in the long run.

    Good luck!


    Legacy Forum Name: Patch Management,
    Legacy Posted By Username: connectex
  • Where is the option to make it a member of the administrators group?

    Legacy Forum Name: Patch Management,
    Legacy Posted By Username: RCharles