When kaseya runs patching it doesnt update the last scanned/last update in control panel. The results in clients asking us if our updates are working.
Does anyone have a script that will update this?
I found one in the forums from 2014 but it doesnt seem to work any longer.
I have no answer for this, but I am commenting so I will get updates on future comments in case someone does have a good answer.
They're working hard on Software Management at the moment. It would seem a great idea to incorporate this feature, and put it in Patch Management as well.
The current situation does confuse people and as a consequence some of them don't trust us when we tell them everything is working fine....
Not possible, IMHO. the date is stored within the datastore.edb file (as far as anyone can tell) and there is no mechanism to update it; the file is not documented and there are no API calls, registry or file-based locations to manipulate the date.
So no, as far as anyone knows you can't alter that date by third party means.
I'm OK with explaining to people that everything is fine. I just want SM to be fixed so that *I* can be convinced that everything is fine.
Where can I find the .edb file you mentioned?