Kaseya Community

VSA - Patch Management - Windows Automatic Update

  • So what is patch supposed to do for this?  I show systems with the "Windows Automatic Update Configuration" set to "Automatic Update not supported." after installing it.

    Just checked that system for the registry key(below) and it is there.  System is Win 10 1709 - shows "...not supported"

    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU\NoAutoUpdate DWORD 1.  

    Follow up on system with symptom
    [edited by: Tim Varvais at 8:09 AM (GMT -7) on Oct 12, 2018]
  • The 'fix' is just a more consistent disabling of the ability to control automatic updates through Kaseya.

    Kaseya's misunderstanding of Windows 10 patching would be comical if it weren't such a serious matter for us, their customers.

    We just set the registry key above (same as described in my earlier post) and move on with our lives, haven't got the time or patience to argue with Kaseya about it.