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  • Postedover 12 years ago

Workstation - Agent Offline Events

  • LegacyPoster
    Posted by
    on Jul 8, 2008 9:11 AM
    We are currently considering enabling these events for a particular client. I have only configured the alert for when the system goes offline. In testing this on our test workstation, if I shut the workstation down normally, I will not receive a offline alert.

    If the Workstation looses connectivity the alert functions as expected.

    Is this the expected behaviour for this alert?

    Thanks
    Jeffrey

    Legacy Forum Name: Workstation - Agent Offline Events,
    Legacy Posted By Username: jeffg60nj
  • LegacyPoster
    Posted by
    on Jul 9, 2008 1:52 AM
    Nope... Keseya will detect when an agent is offline (no longer connected) to the K Server and alert accordingly. This means if the system is down, or if the connection is down, expect an alert (if you set one).

    Legacy Forum Name: Event Sets,
    Legacy Posted By Username: boudj