Kaseya Community

v5, no 'type' in event alert emails??

  • hey folks, wierd problem over here...we upgraded to v5 and in doing so, we are not receivng the 'type' in the event log emails sent from kaseya...a for instance:

    Now:
    ---------------
    Log: Application
    Type:
    Event: 257
    Agent Time: 2:11:53 pm 24-Mar-08
    Event Time: 6:11:53 pm 24-Mar-08 UTC
    Source: Alert Manager Event Interface
    Category: None

    Before upgrade:
    ---------------
    Log: Application
    Type: Error
    Event: 1000
    Time: Mar 6 2008 11:39PM
    Source: .NET Runtime 2.0 Error Reporting
    Category: None

    anyone else having this, or similar, problem??

    ps: it is pulling the event 'type' from the server...if you go into the individual agent, to his agent logs tab and select one of the server event logs, they show there, on the left column, correctly..they're just not pulling thru in the emails, which the 'format email' hasn't changed and still contains the '' option...

    Legacy Forum Name: v5, no 'type' in event alert emails??,
    Legacy Posted By Username: eclipsed450
  • I also noticed that the type was empty. I didn't report it to them yet.

    Legacy Forum Name: Event Sets,
    Legacy Posted By Username: connectex
  • Same thing here

    Legacy Forum Name: Event Sets,
    Legacy Posted By Username: WayneL@P-Connect.com
  • i opened a case sometime last week, but haven't heard anything back yet other than "the case has been forwarded to dev"...hope it gets fixed soon, we've got ~700 agents that make quite a bit of noise...

    Legacy Forum Name: Event Sets,
    Legacy Posted By Username: eclipsed450
  • This issue has been resolved.

    Legacy Forum Name: Event Sets,
    Legacy Posted By Username: kaseya
  • yes it has, and thank you very much

    Legacy Forum Name: Event Sets,
    Legacy Posted By Username: eclipsed450