Kaseya Community

Alert for new installed software.

  • Hey. I want to be notified by email and ticket about any app installed on a computer or server . So far I have not found an effective way to do this. Any ideas?

    on VSA Monitor\Agent Monitoring\Alerts It is possible to get information about changes on apps, but I want to be clear about new software only.

    Thanks in advance

  • That's what I get when I set alerts through VSA Monitor\Agent Monitoring\Alerts

    New applications are:

    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARMHelper.exe

    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\Temp\1315700740\AdobeARMHelper.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\ApplicationLauncher.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\Cef\OfficeSuite.WorkerProcess.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\CrashSender.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\Documents.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\EmailPost.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\Mail.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\MobiSystemsUpdate.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\OfficeSuite.Mail.Indexer.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\PDF.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\Sheets.exe

    C:\Program Files (x86)\MobiSystems\OfficeSuite\Slides.exe

    C:\Program Files (x86)\TeamViewer\TeamViewer.exe C:\Program Files (x86)\TeamViewer\TeamViewer_Desktop.exe

    C:\Program Files (x86)\TeamViewer\TeamViewer_Note.exe

    C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe

    C:\Program Files (x86)\TeamViewer\tv_w32.exe C:\Program Files (x86)\TeamViewer\tv_x64.exe C:\Program Files (x86)\TeamViewer\uninstall.exe C:\Program Files (x86)\TeamViewer\Update\update.exe

    C:\ProgramData\Package Cache\{aeff3225-7812-4522-9676-72805719aa81}\OfficeSuiteSetup.exe

    C:\Users\User\AppData\Local\Google\Chrome SxS\Application\82.0.4085.6\elevation_service.exe

    C:\Users\User\AppData\Local\Google\Chrome SxS\Application\82.0.4085.6\Installer\setup.exe

    C:\Users\User\AppData\Local\Google\Chrome SxS\Application\82.0.4085.6\notification_helper.exe

    C:\Users\User\AppData\Local\Google\Chrome SxS\Application\chrome.exe C:\Users\User\AppData\Local\Google\Chrome SxS\Application\chrome_proxy.exe C:\Users\User\AppData\Local\Google\Update\Download\{4EA16AC7-FD5A-47C3-875B-DBF4A2008C20}\82.0.4085.6\82.0.4085.6_82.0.4085.4_chrome_updater.exe

    C:\Users\User\AppData\Local\Temp\CR_4DC22.tmp\setup.exe

    C:\Users\User\AppData\Local\Temp\OfficeSuiteSetup.exe

    C:\Users\User\AppData\Local\Temp\TeamViewer\update.exe

    C:\Users\User\Downloads\OfficeSuiteSetup.exe

    C:\Windows\Installer\{AC76BA86-0804-1033-1959-001824369436}\ARPPRODUCTICON.exe

    C:\Windows\Temp\nsvA459.tmp\TvUpdateInfo.exe

  • I want to get something like that

    Requestor: info@iis.com    

    Subject: #New Software Present on a Workstation:20073 - LIATKING-PC 284 Microsoft Office 365 - en-us

    Microsoft Office 365 - en-us installed on 2020 Management\LIATKING-PC at Main Office

  • You need to setup a script with variables and call that script when you see an event from MSI installer 11707 or similar events for installed software.

  • Kaseya has a built in alert for application changes.