I have a video conferencing camera in each of my offices that I've setup a ping monitor for in Monitor > External Monitoring > System Check so that if someone unplugs one of the cameras I'll find out about it right away instead of at the beginning of a meeting when it doesn't work.

The alarm works properly and I get the ticket synced to my PSA.
The problem is that when that camera comes back online the alarm in Kaseya never auto closes.

Does anyone else experience this or know a solution?