Kaseya Community

time of alarm in future

  • Hi,

    for the 2nd time a colleague is sending me a printout of an alert / alarm where the time is in the future and not the same as when I'm looking at the alert.

    the alarm id and the message is the same but.

    server XX bruxelles.xxxxx Open  4:08:04 pm 23-Nov-15   Alert  New Ticket...     Agent Offline 1430896

    the same alarm is seen by my colleague at 05:08:04 instead !!


  • ,

    This is almost certainly a display/time zone issue.  The following KB article address the common causes of the behavior you're reporting.