When I try and run a repair on an for Malwarebytes it gives me the following error. Anyone else seen this?
6557.Kaseya error.docx
What version of Kaseya and KAM? Does anything in this thread apply to you?
community.kaseya.com/.../91311.aspx
lwaldren
This is by design - as the repair function requires a license to execute. The logic behind this:
Repair: Takes license > If license required > Gets applied
Repair: Takes license > If license not required > Gets returned
I have plenty of KAM licenses and it still wont let me run a repair
Elliot Tabush
IF such is the case - I hope there is a ticket open with Kaseya to let them know of the issue. I will test on my server and follow-up.
Update: Could execute KAM repair function on test VM's.
I have opened up a ticket with Kaseya and am currently working with them on the issue. They have told me this is a known issue that they are working on.