Wondering if there is any way to setup an alert for when the Agent's Connection Gateway changes.
We would like to use this to detect when a client's primary link has failed and has automatically changed to the backup link.
I can only seem to find basic Agent Status alerts along with a number of Event log and others but none for this specifically, or perhaps is there a way to do this with Monitor Sets?
I use External Monitoring for that works great just make sure to allow ping response from their firewall.
At a long shot, how about an SNMP Monitor on the device handing the link failover/failback process?
External monitoring doesn't always work, especially if you're using BGP to make your 'net connection seamless regardles of interface - you need a higher level of intelligence than the basic agent alone can offer.
SNMP ----> but than you need KNM
Base Kaseya includes SNMP support. Monitor -> assign SNMP. No KNM required.
would like to believe you....however tried to implement this in the past but never succeeded.
can you explain in details ?
I've had an agent procedure set to run every 1 minute to check this pretty successfully.
Basic work flow:
1) If True (This forces a full agent check in and updates the Gateway entry in Kaseya)
2) Use "If checkVar ("#vMachine.ConnectionGatewayIp#") is Equal To "188.8.131.52" to check the gateway.
3) Add a step for whatever action you'd like to take (email, alert, make setting change etc...)
Best of luck!
Kaseya US Sales