MY boss has asked me something. We have a pc where the print spooler is monitored and if he boots into safe mode with networking services. the pc checks in but the service is stopped causeing us to get a ticket. Now he wants to know, can we setup the monitoring alert that when a pc boots into safe mode, we will not get alerts and tickets on that service. According to me it cannot be done as the monitoring does not work on If's, but only is it running or not.

Your  input and help will be greatly apreciated.