Shoretel Servers allow for RDP by default, but this conflicts with the Voicemail module. If a user uses Terminal Services to get in to the server, it will disable all voicemail to the company. Logging in to Shoreware Director does not help - you need a reboot.

Be proactive! Run this script to disable RDP in advance and save the headache.

Legacy Forum Name: Script to Disable Terminal Services,
Legacy Posted By Username: mikeshinn