Kaseya Community

Reboot Step Causes Unexpected Shut Down

  • Is anyone else having problems with the reboot step in agent procedures causing unexpected shut downs?  In the past week, I have had a high number of users report that there computer is at the prompt to run a repair install of Windows in the morning.  In many cases, the users choose to repair or last known good configuration which then breaks the trust with the domain.

    Has anyone else seen this?

  • FYI, this turned out to be a problem with KES/AVG.

    More details here: community.kaseya.com/.../19293.aspx.