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  • Forum Post: Auto-generated tickets from Monitor sets creates a ticket associated with an asset rather than an agent

    We make use of monitor sets to watch for low disk space on servers. Prior to the upgrade to 6.3, these tickets were generated and associated with the agent running on the server. Now, after 6.3, they are associated with the asset of the server. This makes no difference to me, as I am a master user in...
  • Forum Post: Monitoring HP Proliant Server hard drives/Raid arrays

    Hi, I have searched for a way to monitor HP proliant server hard drives for disk failures but cannot find a step by step guide to assist with this. Has anyone set this up already who can assist me? I do not have KNM, I would like to just use the features Kaseya already has to create an alarm when a drive...
  • Forum Post: Software Metering/Process started counter

    Hey guys, I have had a couple of requests from customers who wants us to monitor certain application usages, for instance the really expensive Adobe CS suite. They want to know which users are using the applications frequently. An idea was to let Monitor run a script upon process "up" i.e....
  • Forum Post: Event Log Monitoring Windows Server Backups

    Good morning, we are trying to implement a procedure in Kaseya that will customize handling of the above events Essentially we need a system that will create a ticket when a backup failure occurs on one of our managed servers. So far so good. We don't however wish to escalate a backup failure ticket...
  • Forum Post: Monitor client Exchange server connection

    We have a client that is having disconnect issues to their Exchange email server. The other clients in the building are not having this issue and all settings are the same. I am wondering if there is a way to monitor the client's connection to the Exchange server address. Can I create a Monitor set...
  • Forum Post: Re: Event log alert list cleaning

    Well, Finaly I had some time to search the database in order to delete all those standard Event Sets. My list is now clean, and only my own Event Sets are in the dropdown list. For those wanting to clean up the list in MASS: Open on your VSA server Microsoft SQL Server Management Studio. Go to Databases...
  • Forum Post: How to delete Group Alarm Column Names

    The past time I was frustrated about all the standard Column Names in the Monitor Dashlets. Finaly I had the time to figure out how to remove the standard and "Custom" made Group Column Names for the Dashlets. If some one else wants to empty the list, then here is how you can do it. On your...
  • Forum Post: More interesting SQL and custom reporting, Event ID's and Performance

    Hi guys and girls, another post similar to my last, After i wrote that query to pull in events i wondered exactly what i could do with it - turns out it is quite extensible and quite powerful. I thought to create a "Event ID percentage score" similar to the patch score given in the default...
  • Forum Post: How we create and update our event sets - for those interested

    Hi community, For those interested, i wrote a post you can see here: http://community.kaseya.com/xsp/f/27/t/15481.aspx It outlined how even the best Event Sets can be incorrectly configured at time, it showed that we are all human and no ones monitoring is perfect Since that post, i've gone away...
  • Forum Post: Potentially serious Kaseya NOC team Monitor Set issues (Handy SQL Query inside)

    Hi Community, (This is a long post but it may be worth your while reading it) This post only applies if you are, or have been leveraging the NOC team for monitoring. The Kaseya NOC team applies an Event Log set to your servers, if you ask nicely, they usually create that event set as a template you can...
  • Forum Post: Monitoring HP Server Hardware

    If you have HP Servers you look after (e.g. ProLiant ML, BL and DL family), and you install the HP WBEM providers, you can monitor for hardware-level failures (Fans, Temperature, Disks/Array, CPU & RAM, Network, iLO, etc) with Kaseya. I find this REALLY handy for detecting bad fans and failing disks...
  • Forum Post: LAN Watch returns no results

    Hi all, I have a Windows 2008 R2 server running Kaseya Agent. I set Lan Watch on it to scan the network (192.168.50.1-192.168.50.254). It returns no results, even though I know my sonicwall at 192.168.50.1 has snmp enabled. I have used Paessler SNMP Tester to check that the Sonicwall is responding normally...
  • Forum Post: Automatically add SNMP sets to detected devices?

    I am trying to eliminate some of the manual application of SNMP sets for devices that are detected on our networks. For example, if someone adds a new APC device to the network and a LAN watch sees it, is it possible to have it automatically assign it to an APC device SNMP Type? I looked in the help...
  • Forum Post: EventID and Performance monitor database location

    Hi Guys / gals, Does anyone know the location of the table that might hold all the EventID's and Performance monitoring infromation? this screenshot below shows the infromation i am after I want this to create a "bible" (if you will) of all the eventID's that we monitor, if i can query...
  • Forum Post: Need some assistance in creating accurate SQL Views to apply Monitoring Sets

    I urgently need assistance in creating accurate SQL Views so that I can apply my Monitoring Sets. Please help!! I'm firstly trying to configure views to accurately list all SQL. We've got around 180 agents configured and in the process in getting all the monitoring in place. Thank you
  • Forum Post: RE: Kaseya Monitor Sets

    hi! i would like to ask that when i use the monitoring of essential in kaseya to monitor our sql server it still "waiting for data" what do you think is the error? thank you!
  • Forum Post: can i use the log parser to read information from the windows security log ?

    Hi all, I have a question about monitoring the logon's on a terminal server. Our clients want to know which user log on from what computer (or IP). so i could monitor for event 552 in the security log on the terminal server, so far no problem. From there i would need to extract: DATE / TIME / <<DOMAIN...
  • Forum Post: Exchange 2010 - Other than service monitoring, what do you use?

    Hey All -- I have a monitoring set I am tweaking for Exchange 2010, I have all the services monitored, but are there any counter thresholds or anything else you use that you would suggest? Maybe SMTP Queues, or something of that nature? Thanks in advance! :) JT
  • Forum Post: Exchange 2003,2007,2010 Event Logs for Alerting

    Hello Everyone, I know that Microsoft does not have (or I have been unable to find) a list of all Event ID's that Exchange can generate. Does anyone here have a list of Exchange Event ID's that they monitor for so I could add these to our alert sets? Thanks, Daryl J
  • Forum Post: Can't edit ownership of a folder in my SNMP sets

    I am currently running into an issue where i can't edit folder properties (and thus any sets in the folder) in my monitoring\Edit\SNMP Sets section of my server. I can move the set to another folder I create and then i can edit it from there. What concerns me is that I can't change ownership...
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