Kaseya Community

Monitor Service only during peak hours

  • Hi,

    Would like to check if we could custom monitor sets to just monitor services duing office hours. Some servers are shutdown after office hours due to building power supply in certain countries...

    Thanks,
    P

    Legacy Forum Name: Monitor Service only during peak hours,
    Legacy Posted By Username: pengl
  • Check

    Monitor > Status | Suspend Alarms...

    Give it a length of time to be suspended (in minutes) then set as a recurring item...

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: thirteentwenty
  • The problem with suspending alarms is it also suspends alerts. So if a server went offline, etc, you wouldn't get a notice.

    For most this is not a problem. If you don't want alarms at night, chances are you don't want to know if something is down either. But since some alarms are "sensitive" or need to be tweaked, it would be useful to suspend just monitor set alarms and not ALL alarms if you DID need to know if a system went offline still.

    Maybe soemthing we'll see in the new version next year.

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: boostmr2
  • It is true, we have monitoring sets for backups which work overnight which we most certainly do not want to ignore, however at the same time we don't want to receive a lot of the other monitors during these hours.

    Hopefully K2 will give us a time frame option for each monitor set \ event alert.

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: stu_u2k
  • What we ended up doing was making 2 email destinations, one named "alerts8x5@..." and one named "alerts24x7@..." In our case only the "alerts 24x7" address is monitored all the time.

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: bdoohaluk
  • We use mapilabs mail rules for exchange

    we can then filter alerts by time (should bloody well be in kaseya)

    stuff like disk queue lenghts etc we were getting hammered at night during backups so now after 8pm to 7am we don't get the mail

    But for all other stuff like disk space / server offline etc it comes through to us.

    suppose no good if you use the kaseya internal alerts system.

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: mmartin