Kaseya Community

Error while trying to monitor Exchange Information store active logins

  • I'm trying to create a monitor set to monitor for active logins on the Info store to alert if the info store unmounts. I'm getting the following error. Does anyone know how to fix this:

    The service was unable to add the counter '\MSExchangeIS Mailbox\Active Client Logons' to the KCTR$2246 log or alert. This log or alert will continue, but data for that counter will not be collected. The error returned is: Unable to parse the counter path. Check the format and syntax of the
    specified path.


    The service was unable to add any counters to the KCTR$2246 log or alert. This log or alert will not be started.

    Legacy Forum Name: Error while trying to monitor Exchange Information store active logins,
    Legacy Posted By Username: jpyzowski
  • There is an Event Set which monitors for Exchange Errors, including unmounting of the Mail Store. This is what we use, in combination with other Exchange Monitoring, to make sure that Exchnage is Healthy

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: PeterS