Kaseya Community

Strange SNMP Issue

  • We're a newer Kaseya Partner. We have SNMP up to manage bandwidth and error our our client network equipment. My SNMP template appear to work just fine with a rather large exception. My error data stays persistent, but my Bandwidth Use Data only lasts 24 hours and then starts over. We can't seem to keep any historic data on bandwidth use generated by SNMP.
    Any idea?

    Legacy Forum Name: Strange SNMP Issue,
    Legacy Posted By Username: Greg Michael
  • Ok, It's keeping the historic data in the database, I can go to reports and run monitor set reports, but my SNMP log is displaying incorrectly. Probably need to open a case on it.

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: Greg Michael
  • Is it a Sonicwall? I've had sonicwall stop changing the counter after 24 hours. SNMP still responds correctly in Kaseya, but the Sonicwall doesn't change the number so Kaseya shows there is no throughput.

    Try viewing SNMP with another viewer, then watch the counter to see if it changes.

    Legacy Forum Name: Monitor Sets,
    Legacy Posted By Username: runnetworks