how do i use dell open manage w/ kaseya?

Dont feel alone.... I've been battling getting OpenManage to be seen by Kaseya as well...

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

We're looking for the answer to this question as well...

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: kentschu

i think i could get it working but the snmp community string within our dell openmanage software was changed from the default and now nobody knows what it is. as soon as i get the information from dell to reset the string i should be able to make some progress and hopefully get it going.

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

Your on the right track. Once SNMP is setup and you find the correct OIDs in the Openmanage MIB it works great.




Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: vcrocca

that's what i figured, it's just really annoying that i don't have the snmp community string

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

You should be able to go to the SNMP service in Windows services and configure a new one if you cannot recover it.

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: vcrocca

I ran into the problem where it wants to set a password. I dotn know the old (default) one, so i cant seem to set one...



Even if i can set one, Kaseya has no place to store it.... But then again, i may just be not understanding something...


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

Sounds like you have a device that is using SNMP version 3 which in some cases requires a password. Kaseya only supports Version 1 and 2. Passwords are usually only required if you are are writing SNMP values. If you are only reading values (recommended) password not needed.



We lock things down by limiting SNMP reads on the managed device to only a single IP address of the SNMP management station. In Kaseya's case this would be the IP address of the agent performing the SNMP reads. If the station has a dynamic IP address just specify the entire privayte subnet.






Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: vcrocca

Hmm.... That may be the case....



I'm using the newest Open Manage... anyone have experience with this?


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

I am using it with no problems. Configure it in the SNMP service and it works great.

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: vcrocca

It didnt ask you to enter a password?

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

Well, i found out what the default password was, and changed it.... I dont see any SNMP Configuration from the Preferences tab besides the password.... There is no place to assign a community name or anything?

I appreciate the help...


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

how did you find the default password

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

5 minutes of google searching through the dell website

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

got it, thanks

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

Posted: Thu Apr 12th, 2007 10:31 am

Well, i found out what the default password was, and changed it.... I dont see any SNMP Configuration from the Preferences tab besides the password.... There is no place to assign a community name or anything?

I appreciate the help...



That's my problem too. I don't where to set the community string in dell openmanage.


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

Does this help: http://support.dell.com/support/edocs/software/svradmin/5.1/en/ug/html/setup.htm#wp1047723

essentially it says that you need to set the community name in the properties of the snmp service.

I don't know squat about SNMP so might be barking up the wrong tree. I too need to get OpenManage working as we have put in 16 Dell servers which need to be managed by Kaseya, and so far I have no idea how to do it!

regards

Phil.


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: plenfestey

Does this help: http://support.dell.com/support/edocs/software/svradmin/5.1/en/ug/html/setup.htm#wp1047723

essentially it says that you need to set the community name in the properties of the snmp service.

I don't know squat about SNMP so might be barking up the wrong tree. I too need to get OpenManage working as we have put in 16 Dell servers which need to be managed by Kaseya, and so far I have no idea how to do it!

regards

Phil

this has helped and gotten me much closer,

thanks


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

Ok, now we can set the password and community, what do you reckon we do next? In the SNMP service properties should we add our Kaseya server external address in the 'Trap destinations' list? That would seem logical to me.

Also people are mentioning MIB's. What are they and what do we do with them?


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: plenfestey

pelnfestey: The fact that you asked about MIB's tells me you have not been through any of the webinars from kaseya regarding monitoring. MIB's are a huge part of monitoring through SNMP services.

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

I'm wondering if you have to have individual MIBs in Kaseya for each thing you want to monitor in Dell OpenManage or if there isone MIB for Dell OpenManage that communicates w/ Kaseya that gives you all the data about all the things you want to monitor.

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

I have a bunch of MIB's from Dell... I wonder where i put those....

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

Sorry if I'm being an idiot, but where can I find these webinars to view or download?

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: plenfestey

http://www.kaseya.coursehost.com/Groups/Config/Home6.asp?LID=1&ky=d_BPDiQVRgHzDiPRUmf_DgHzNWTOPVHz

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

Your on the right track. Once SNMP is setup and you find the correct OIDs in the Openmanage MIB it works great.

This makes it sound as though there is an OpenManage MIB. I've done an SNMP walk and it didn't come up with anything as far as OpenManage goes. If anyone knows where I can get a hold this MIB please let me know.

Thanks,

Tom


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

I did a search on the Dell site for "download mib 1950" (without quotes) as I want them for a 1950, and that brought up a link to Dell MIBs for PowerEdge, v.5.1, A00

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: plenfestey

Yup, thats the one i have.

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: cft-darryl

Attached is the MIB I use

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: vcrocca

here's where i'm at right now. i've got the mib loaded onto the kaseya server and i've selected an arbitrary oid for testing purposes.i put the oid into an snmp set but i don't know what to assign it to. should dell openmanage be showing up as an snmp object on my server? i've already done an snmp walk, lan watch, and just about any other type of scan within kaseya with no luck. i'm also fairly certain that i have the snmp community string setup correctly. if anyone has any info regarding this it would be greatly appreciated.

thanks,

tom


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

Tom: You need to perform a LANWatch and discover the Dell server you want to query SNMP from. Make sure you set the correct community string on the agent that is performing the LANWatch scan. After it is discovered assign your SNMP Monitor Set to the discovered Dell server. Wait at least 15 minutes for data to populate and then go to SNMP Log to view SNMP data.



Good Luck



Vince


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: vcrocca

For those of you that have this working . . .

What OIDs are you using? If I could get a couple that I know are working for other people it would help me to diagnose my problem more quickly.

Thanks,

Tom


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

I'm really struggling with SNMP monitoring.

I have set the community name on all machines in Kaseya, and also in the properties of the SNMP serviceon the target pc's, and installed LAN Watch on one pc in the target network, with a daily recurring scan which appears to be working.

If I go into 'Assign SNMP' there are no machines to add a monitor set to, and it says "SNMP monitoring has not been installed on any machinein the filter. Install SNMP monitoring on any machine with theSNMP Communityfunction"

So I go to SNMP Community, and all machines tell me "Activate SNMP Monitor Setswith theAssign SNMP function", which sends me back round in an infinite loop.

What am I doing wrong?


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: plenfestey

i haven't been able to get this working through snmp, however i have found a work-around. dell openmanage records its events in the system event log. you can simply monitor for those specific events that you need to monitor for.

Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: tecook7

That's the approach I have had to resort to. However even that doesn't work properly.All the OpenManage events appear as "The description for Event ID (xxxx ) in Source ( Server Administrator ) cannot be found." despite me installing Server Administrator on the machine, which presumably should be installing the appropriate resource dll.

Admittedly this isn't a Kaseya problem, but it's still annoying!


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: plenfestey

To answer my own question "I'm really struggling with SNMP monitoring":

For some reason the /usr/bin/ directory was not being created and populated with the snmp executables when setting the community string, causing snmpWalk not to run as it wasn't present on the target.

No matter how many times I reapplied the community nothing happened until I removed it with the community -> 'remove' button, and removed LanWatch, left it all overnight, then added the community afresh.


Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
Legacy Posted By Username: plenfestey