Kaseya Community

Change subject line from alerts

  • A while ago I changed the subject line of the emails that are generated from Kaseya. I now want to Integrate with ConnectWise, but I can't remember where to change the subject line info.

    In addition, if anyone has any info on configuring the integration of the two, that'd be great. The things that interest me are:

    1) Having critical alerts forwarded tomy mainservice board in ConnectWise.

    2) Having non-critcal alerts forwarded to a seperate service board in ConnectWise.

    Thanks!


    Legacy Forum Name: Change subject line from alerts,
    Legacy Posted By Username: adamsteinhoff
  • Did you find an answer to this.

    We are installing Kaseya and would like to integrate the 2.



    Thnaks


    Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
    Legacy Posted By Username: another9
  • When you are setting up the alerts in Kaseya, click the Format Email button.

    Adam


    Legacy Forum Name: Monitor/Event Sets/SNMP Sets,
    Legacy Posted By Username: adamsteinhoff