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Monitoring generated Service ALARM. What that means?

Posted by ehm01

on Aug 16, 2016 1:45 AM

I'm receiving this error below 2 or 3 times a day, every day.

How can I learn what is it, and how to fix it?

Monitoring generated Service ALARM at 7:54:18 am 15-Aug-16 on Dell-pc.base.whi

SNMP Device: N/A
Monitor Set: AV - Microsoft SE-FEP Services {Severity3}
Type: Service
Log Object Name: MsMpSvc
Agent Alarm Time: 7:54:18 am 15-Aug-16
Event Time: 10:54:18 am 15-Aug-16 UTC
Log Value: Service Does Not Exist
Alarm Operator: N/A
Alarm Threshold: N/A
Alarm Duration: N/A
Ticket ID: no ticket assigned

Posted by Paul Haaker

on Aug 16, 2016 2:57 AM

It means you have a monitor set monitoring for Service "MsMpSvc" .. but that service does not exist on the server/WKS being Monitored

So 2 things to do/check/ or change

1) Find the Monitor Set and ensure the "Enable Match" check box is ticked

2) Run an update List By Scan on the machine you keep getting this alert from and then check in the Monitor Log to see if the Service "MsMpSvc" has gone from the list of services monitored

Paul

Posted by dshutton

on Oct 23, 2016 2:44 AM

Worked for me thanks

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