Kaseya Community

Is there a way to see history on alarm suspension?

This question is answered

I want to know when alarms were suspended and for how long.

Verified Answer
  • The old legacy uptime report shows when alarms were suspended.  I think you can also see suspensions under configuration changes (agent logs) but I'm not sure if it tells you how long.  Legacy uptime report would be your best bet.

All Replies
  • The old legacy uptime report shows when alarms were suspended.  I think you can also see suspensions under configuration changes (agent logs) but I'm not sure if it tells you how long.  Legacy uptime report would be your best bet.

  • select * from vuptimehistory

    This will show you the history

    You'll just need to work out which "type" represents the suspended time

  • I needed this today and found the Types documented in the help file.

    From: help.kaseya.com/.../index.asp

    1 – Agent on but cannot connect to Kaseya Server

    2 – Agent on and connected to Kaseya Server

    3 – Agent off normally

    4 – Abnormal agent termination

    5 – Agent alarms suspended (do not count supended time when computing total uptime (function getMachUptime)

    6 – Suspend ended

  • Came across this while trying to find the same thing, I tried doing a sql query but the information returned is difficult to read from.

    Here is a query I used for example:

    select *

    FROM vuptimehistory

    WHERE type = '5' or type = '6'

    Trying to see when monitor > suspend alarms - starts and ends.  Anyone have a better way to do this?  Below is a sample of data I get back (names changed),

    Machine_GroupID machName eventTime duration type loginName

    server1                group1        35:53.5        83        6 *System*

    server1                group1        10:36.0        4        6 me

    server1                group1        20:44.4        398        5 *System*

    server1                group1        20:11.3        721        5 me