I am looking to monitor Cisco devices on many of the sites we support. Is the best approach to allow the devices to send their traps across the internet directly to our Kaseya server or can they be sent to an agent on the LAN which can then send them back?
with K2 you can enable an agent on the Lan to recieve the traps - seems to work ok we don't use it cause the trap info goes into the app log which is very ugly but the option exists.
Under Monitoring / Agent Monitoring SNMP Trap alerts
oh to enable it I think you just assign an event set under the option mentioned above and kaseya will then setup the Trap reciever for you.