sorry for my confusion, can you explain just a bit more though?
we have Kaseya set up to log the amount of successful and failed backups and we report on that to our clients.
how are you doing this? through the event log?
I'm a bit cheesed off that whenever a backup succeeds, it still creates an alarm for it, when I really don't want it to.
Again, is this from the event log? If so, you can exclude the event, but perhaps that would not allow you to report on successful backups? Is that what you mean?
I don't want to beat a dead horse, I know what you mean by the "Creat Alarm" box being greyed out, but if you don't want something to alarm you can just clear it out using the Clear button like I explained... unless you want to be able to use the email option or one of the others without the Alarm being created, is that what you mean?
Just trying to help!