Kaseya Community

Installing Kaseya Agent on a MAC

  • I have downloaded the mac agent from the dl.asp page in Kaseya.  However when I try to run it, it seems to do nothing.  I have tried rebooting and reinstalling which has been unsuccessful.  Any help here would be great.

  • Kasaya agent install problem was resolved by deleting the Kasaya Agent app from applications and four config files from /Library/Preferences with Kasaya in the name.  Then a reinstall worked. This was when we had agents, I have not tried it with the current 6.1.0 agents.

  • I would also recommend when creating the Mac agent to not use the "Silent install" switch until you are confident the credentials are working properly