Kaseya Community

Desktop Backup Migration and Printers

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Is there a known issue with doing backups using the Desktop Management features in Kaseya and it affecting any new printer installations?  I even unchecked the "Printers" option in the backup settings and still have issues installing any of the Brother line of printers.  

  • Patch Level 
    9.4.0.35
 
  • System Version 
    9.4.0.5
All Replies
  • I was told by Kaseya that that they aren't providing any updates, etc for that module.

  • Is there another module that has replaced it?  That is backup / restore user profiles to migrate pc's?