Is there someone expirience changing of IP address after a couple of Minutes/ Hours the IP address has been change but the agent name is still the same. There are instances when I search the Ip address on agent module the agent is not existed but when I use the other ip from the change that I notice the agent is existing .
Presuming you are referring to the Machine ID of the computer being the same.
The machine ID is set when the agent is first installed and will not dynamically update.
what computer os is it?
Windows server 2012R12
Agent name/ Machine ID is the same but the ip is changing
You might want to check your "Naming Policy" settings under the System "tab" in Kaseya VSA
System > System Preferences > Naming Policy
The Naming Policy page defines the IP address criteria used to automatically re-assign machines to a different machine group. Each machine group can be assigned multiple naming policies.
Naming policies can also force the renaming of a machine ID, if the machine ID name doesn't match the computer name, reducing confusion when administering managed machines.
The machine ID can be reset/updated when it changes - System / System Preferences / Naming Policy:
PITA, though, as it's set one machine group at a time. When set and unaware, this can cause some correct but unexpected behavior.
I'd be closely checking the server - does it have multiple IPs?
Are the IPs "random" or do they cycle among a small number? Are they all in the same subnet(s)?