Kaseya Community

No FSAxxxxx user on some agents

  • I just realized that some of my agents do not have FSAxxxxxxxxxx user as their user list on agent .   All my other users show up on that window, but no FSAxxxxx user.

    It happens in just few machines. Any ideas why?

    and how to fix?

    Thank you

  • At a guess: LANCache. Only Lancache-enabled machines get the FSxxxx user.