Kaseya Community

String was not recognized as a valid DateTime

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Newbie here,

any idea how to fix this?

Getting this when assigning profile KAM

TIA



Moved to questions
[edited by: lordodin at 4:38 PM (GMT -8) on Nov 9, 2017]
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  • We had the same issue here. The fix advised by Kaseya was to upgrade to 9.4.0.31 which seems to have worked for us.

  • I have this showing up on all of my Anti-Malware installs -- most every instance is showing this error.  Any ideas?

  •  

    I would recommend updating to patch .31 as Mark advised if you haven't done so already.

    9.4.0.31 appears to have a fix for this problem you are facing:

    Anti-Malware

    • Fixed an issue which caused Anti-Malware profile assignment to fail if a full scan scheduled date time was set to a day higher than the 12th of the month on environments with international date time settings. (NINEFOURPT-626/EXT-2615)