I'm trying to install the Kasey agent on a windows server 2012 machine. When i double click on the installation of the agent nothing happens but when I look in program files i see the installation folder. Looking in the log file i see the error saying installation Code Informational 0xFFFFFFE3 Reinstallaiton was not enabled The Agent is already installed. Re-installation of the Agent was terminated (see attached file). When I look in our Kaseya dashboard i dont see any other, when i look in our Kaseya Dashboard i dont see any other machine wiht the same ID see GUID image. Below is the installation log.
ee attached file). When I look in our Kaseya dashboard i dont see any other
Have you tied installing it from the command line with the /r switch?
As per JB1975 you may want to try the /r switch, as the /e switch you are using will stop the installation if an agent is already installed.
/e - Exit immediately if the installer detects that an agent is already installed. Use /e at the end of logon procedures. /k or /r overrides /e.