The search bar in my kaseya dashboard takes about 10 minutes to drop before i can search for machines by users name (see image called drop). I have tried this on Google Chrome, Internet Explorer, and Mozilla firefox, on two different machines. In order for a search bar to drop down, i have to have the tab selected and wait about 10 minutes (image drop2 for the search bar).
Does this happen on every page? All pages?
What version of Kaseya are you running?