Kaseya Community

Policy Priorities

  • I've done some searching about this but cant seem to find a post that has an answer.   How does Kaseya prioritize policies.  I am new to Kaseya and am trying to figure this out. one our clients has our base policy which includes patch scans and updates run nightly. They then have a policy that only has patch scans and installs run weekly.  How does it know to use the weekly patch scan vs the base policy? 

  • Whichever is "closer" to the agent. Polices applied at the same level are applied in the order listed. Check out the Assignment function to see the order.