Kaseya Community

9.3 osx package fails

  • WE just upgraded from 9.2 to 9.3 VSA and have created a new agent installation package for osx. When we download and run this package we receive an error message stating the "Endpoint provisioning file not found" (we do have an open support ticket for this) Has anyone else experienced this? Any knows fixes?

  • Hi  

    I believe this specific issue is tentatively scheduled to be fixed in the next patch release 9.3.0.12.  (Should be coming out very soon - check the 9.3 Patch Release thread)

    It appears support has already provided you this information in your ticket and provided a workaround for this issue.

  • Hi Nicolas,

    Thank you for the quick reply. I saw this notice before I saw any response from my ticket. The work around does work. Thank you again.

  •  

    Not a problem -- also, we released 9.3.0.12 last night which should correct this issue.