Kaseya Community

What User-Role permissions are needed for 9.3 Live Connect?

  • I have some restricted user roles in place for some of my clients.  They get error 403 when trying to use the new Live Connect.  

    I have verified that I can successfully use the new Live Connect with my account on their machines.

    I have verified that they have access to all Live Connect and Quick View permissions.

    What am I missing?  There are too many options to try them one at a time....

  • Hi ,

    Could you please check if the following KB article may help -  https://kaseya.zendesk.com/entries/99215408-R9-3-KLC-403-Startup-Error-Code
    I
    f the issue continues, we suggest to create a Support Ticket for further updates on this topic.