Many of our clients use remote desktop to get into the computers from home. The problem I am having with Kaseya is that it does not run when they remote desktop in. This is a very big issue when it comes to rebooting for patching because Kaseya does not see that there is a user logged in and reboots the machine, even though the user is logged in using remote desktop. I have even tried /console and it still doesn't come up. If anyone has a solution for this problem, that would be great.

Legacy Forum Name: Kaseya Agent and Remote Desktop,
Legacy Posted By Username: jparrott