Kaseya Community

How to prevent agent check-in

  • Hi,

    I'm looking for a way to prevent an agent to check-in.

    Due to a reborn-card which is installed in a old clients workstations, the agent checks in every hour and claims a license.

    I can change the settings of the agent, but these are reset every time the client computer reboots.

    Any suggestions?

    Marcel


    Legacy Forum Name: How to prevent agent check-in,
    Legacy Posted By Username: Sloopmeester
  • Can you edit the image and remove the agent or do you have to rebuild it entirely? I'm just assuming the reborn-card uses imaging, I've never used one of those before.

    Legacy Forum Name: Agents,
    Legacy Posted By Username: rwitt
  • A reborn card restores an image after reboot, you can delete a software program, but then you have to press ctrl-B at the boot sequence.

    Legacy Forum Name: Agents,
    Legacy Posted By Username: Sloopmeester