I have created a procedure as per Sophos Guide but it doesn't seem to work full.
Additional parameters/supplements (optional)
displays version and copyright information of the installed product
returns system status information such as version, server and certificate information.
returns information of the user currently logged on
--all displays information for all users (sudo required)
--xml returns output in xml format.
displays policy-specific information. Key GUIDs are resolved to key names if possible. Bold print indicates a personal key.
--xml returns output in xml format
forces an immediate server contact (needs working server connection).
imports the FileVault 2 recovery key, overwrites existing recovery key
--force existing recovery key will be overwritten without any additional confirmation
"recoverykey" if it is not entered, user will be asked for it
sgdeadmin --import-config "/path/to/target/file"
imports the specified configuration zip file. See also Manual (attended) installation (section 2.2). The command needs administrative rights (sudo).
Use the drag and drop functionality to drag a complete path from, for example, the Finder into the Terminal application.
My Procedure :
Let me know if you can see it. Its just a screen shot
which part doesn't work?
Seems like the import the config file .zip doesn't work
Looks like the certificate isn't installed on Mac is there a way that Kaseya can add a cert and say trust all through a agent procedure.
I found two links that may be helpful on my first Google search:
Ok I got the Cert to come in but the command to import the config files works with terminal as sudo but doesn't work through kaseya. Command is sudo sgdeadmin --import-config "/tmp/config.zip"
Our commands run as root so you typically don't need to sudo them.