Is it possible to give a user access to their VSA portal AND use the Connectwise link to automatically log in to the Connectwise portal?

I try using the <mid> variable in the URL field under Agent menu but it doesn't seem to act the same way as the first URL field on the Agent Menu page (with User Logon radio button next to it).

I want all users to be able to use both, so portal access users isn't really an option.

Anyone got this to work?

Thanks.



made description clearer.
[edited by: GDRBrian at 5:08 PM (GMT -7) on May 19, 2014]