Kaseya Community

Agent won't install on workstation

  • Hi,

    I installed an agent on my desktop. I then uninstalled it using the uninstall in the local Kaseya folder. I also removed the agent record from the Kserver.

    When I try to reinstall the agent--even from the command line--nothing happens. I followed recommendations to remove all registry entries and still no difference.

    Has anyone seen this?

    Thanks,


    Tim


    Legacy Forum Name: Agent won't install on workstation,
    Legacy Posted By Username: TimJ
  • sounds like a deploy agent issue.

    Make sure your install path is correct.

    instead of \program files\whatever

    it needs so say c:\program files\whatever


    That got me the first few times I was evaluating Kaseya.


    Gamer-X


    Legacy Forum Name: Agents,
    Legacy Posted By Username: Gamer-X
  • Gamer-x,

    That was it! Thanks much.

    Tim


    Legacy Forum Name: Agents,
    Legacy Posted By Username: TimJ
  • Were did ya'll find the setting for the install path?

    Legacy Forum Name: Agents,
    Legacy Posted By Username: rage
  • Agent Tab -> Deploy Agent Function

    Create Package

    Second page, click Switch Definitions


    Legacy Forum Name: Agents,
    Legacy Posted By Username: byulke