Kaseya Community

Agent won't install on workstation

Posted by LegacyPoster

on Apr 18, 2007 1:37 PM

Hi,

I installed an agent on my desktop. I then uninstalled it using the uninstall in the local Kaseya folder. I also removed the agent record from the Kserver.

When I try to reinstall the agent--even from the command line--nothing happens. I followed recommendations to remove all registry entries and still no difference.

Has anyone seen this?

Thanks,

Tim

Legacy Forum Name: Agent won't install on workstation,
Legacy Posted By Username: TimJ

Posted by LegacyPoster

on Jan 10, 2007 2:52 AM

sounds like a deploy agent issue.

Make sure your install path is correct.

instead of \program files\whatever

it needs so say c:\program files\whatever

That got me the first few times I was evaluating Kaseya.

Gamer-X

Legacy Forum Name: Agents,
Legacy Posted By Username: Gamer-X

Posted by LegacyPoster

on Jan 12, 2007 2:52 PM

Gamer-x,

That was it! Thanks much.

Tim

Legacy Forum Name: Agents,
Legacy Posted By Username: TimJ

Posted by LegacyPoster

on Apr 18, 2007 1:14 PM

Were did ya'll find the setting for the install path?

Legacy Forum Name: Agents,
Legacy Posted By Username: rage

Posted by LegacyPoster

on Apr 18, 2007 1:37 PM

Agent Tab -> Deploy Agent Function

Create Package

Second page, click Switch Definitions

Legacy Forum Name: Agents,
Legacy Posted By Username: byulke

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