I've configure a agent to monitoring the uptime of the my network print. I use the external monitoring-system check-ping and the action are: Create alarm, Create Ticket. The check it's set up every 1 min.

Now the network print are ofline (i've detached the network line) for 15 min, but the kaseya don't ave create the alarm and the ticket.


Thanks to all.

Legacy Forum Name: External Monitor Ping,
Legacy Posted By Username: manvspc