Kaseya Community

Warning if multiple clients use same account

  • I don't understand this warning, altho I see I can disable it.

    What 'Account' does this mean?

    I've just started testing/using the system, yesterday I added 2 machines and identified them like first.mynet.net, and second.mynet.net ... nowgetting a warning that they are checking in too often ... and that I could rename the machines...






    Legacy Forum Name: Warning if multiple clients use same account,
    Legacy Posted By Username: ggibbs
  • I recieve this error on one machine out of about 175 machines.

    This machine has twice pompted me that it was checking in too often.

    I renamed the account but this didnt help. I finally changed the checkin periods for the machine to slightly longer.


    Legacy Forum Name: Agents,
    Legacy Posted By Username: rodbibeau
  • Yes, I also got the message to go away by lengthening the check in interval, but am still a bit confused about the relations of Account, group, etc. And why there is the option to not warn about multiple machines using the same account .... why shouldn't they use the same account, eh?


    Legacy Forum Name: Agents,
    Legacy Posted By Username: ggibbs
  • Yes, I also got the message to go away by lengthening the check in interval, but am still a bit confused about the relations of Account, group, etc. And why there is the option to not warn about multiple machines using the same account .... why shouldn't they use the same account, eh?


    Legacy Forum Name: Agents,
    Legacy Posted By Username: ggibbs