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Disable Chat from client web page
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over 14 years ago
Agent - VSA
Disable Chat from client web page
Posted by
LegacyPoster
on
Mar 25, 2006 2:38 AM
Maybe I'm blind, but where do we remove the chat and e-mail functions from the contact administrator web page? We want the clients to be able to create tickets though the client, but not chat or e-mail. We want all communication to be done in the form of a ticket so we can maintain accountability.
Legacy Forum Name: Disable Chat from client web page,
Legacy Posted By Username: trebligb2
You have posted to a forum that requires a moderator to approve posts before they are publicly available.
Posted by
LegacyPoster
on
Mar 10, 2006 4:36 AM
2 places:
Client -> User Access
or
Ticekting - > User Access
Legacy Forum Name: Agents,
Legacy Posted By Username: raybarber
You have posted to a forum that requires a moderator to approve posts before they are publicly available.
Posted by
LegacyPoster
on
Mar 25, 2006 2:38 AM
Thanks, that got rid of the chat portion, but I still don't see where to get rid of the e-mail? There is no check box there for e-mail.
Legacy Forum Name: Agents,
Legacy Posted By Username: trebligb2
You have posted to a forum that requires a moderator to approve posts before they are publicly available.