Kaseya Community

Home » Discussion Forums » Agent - VSA » Disable Chat from client web page

Learn more about how AuthAnvil can protect and enhance your Kaseya experience

Similar Posts

Client closing chat window -> browser redirects to VSA login page

by
on Apr 19, 2012

Client closing chat session

by
on Nov 6, 2012
  • Not Answered

Remove users from chat

by
on Mar 10, 2011

Chat from Agent Menu

by
on Sep 2, 2008

Web Page Check

by
on Jan 6, 2006
Details
  • 2 Replies
  • 0 Subscribers
  • Postedover 13 years ago

Disable Chat from client web page

  • LegacyPoster
    Posted by
    on Mar 25, 2006 2:38 AM
    Maybe I'm blind, but where do we remove the chat and e-mail functions from the contact administrator web page? We want the clients to be able to create tickets though the client, but not chat or e-mail. We want all communication to be done in the form of a ticket so we can maintain accountability.

    Legacy Forum Name: Disable Chat from client web page,
    Legacy Posted By Username: trebligb2
  • LegacyPoster
    Posted by
    on Mar 10, 2006 4:36 AM
    2 places:

    Client -> User Access

    or

    Ticekting - > User Access


    Legacy Forum Name: Agents,
    Legacy Posted By Username: raybarber
  • LegacyPoster
    Posted by
    on Mar 25, 2006 2:38 AM
    Thanks, that got rid of the chat portion, but I still don't see where to get rid of the e-mail? There is no check box there for e-mail.

    Legacy Forum Name: Agents,
    Legacy Posted By Username: trebligb2