Kaseya Community

Home » Discussion Forums » Agent - VSA » Disable Chat from client web page

Learn more about how AuthAnvil can protect and enhance your Kaseya experience

Similar Posts

Client closing chat window -> browser redirects to VSA login page

by
on Apr 19, 2012

Client closing chat session

by
on Nov 6, 2012
  • Not Answered

Remove users from chat

by
on Mar 10, 2011

Chat from Agent Menu

by
on Sep 2, 2008

Link to Machine from Chat Window

by
on Apr 21, 2010
Details
  • 2 Replies
  • 0 Subscribers
  • Postedover 13 years ago

Disable Chat from client web page

  • LegacyPoster
    Posted by
    on Mar 25, 2006 2:38 AM
    Maybe I'm blind, but where do we remove the chat and e-mail functions from the contact administrator web page? We want the clients to be able to create tickets though the client, but not chat or e-mail. We want all communication to be done in the form of a ticket so we can maintain accountability.

    Legacy Forum Name: Disable Chat from client web page,
    Legacy Posted By Username: trebligb2
  • LegacyPoster
    Posted by
    on Mar 10, 2006 4:36 AM
    2 places:

    Client -> User Access

    or

    Ticekting - > User Access


    Legacy Forum Name: Agents,
    Legacy Posted By Username: raybarber
  • LegacyPoster
    Posted by
    on Mar 25, 2006 2:38 AM
    Thanks, that got rid of the chat portion, but I still don't see where to get rid of the e-mail? There is no check box there for e-mail.

    Legacy Forum Name: Agents,
    Legacy Posted By Username: trebligb2