Kaseya Community

Exchange 2010 on reboot

  • Starting about three weeks ago, we seem to be seeing an issue with our Exchange 2010 and Exchange 2007 servers after the weekly patch-related reboot. Several of the Exchange services are not started, and thus Outlook won't connect. Seems to be the RPC service, Exchange protected services, and a couple of others.

    Simply right-clicking and starting these services fixes the issue, so there's nothing (as far as I can tell) preventing these services from starting. The self-healing options are set to restart the services if they fail... but it doesn't seem to be happening.

    Is anyone else seeing this issue?

  • Seeing the same issue here with exchange services on multiple servers.

    Have you figured out a fix yet?

  • Actually yes, I used the microsoft fixit here: support.microsoft.com/.../940845

  • Interesting.

    Did you change the dependencies or use BootPause?


  • All I did was run the Microsoft Fix It for me thing.

  • There is another known bug in Exchange 2010 and 2007 (I think) that can cause some exchange services not to start after a reboot. Apply the latest exchange rollup to fix it.