our first problem is that the monitoring sets are working.
when i go to "Monitoring-->Monitor Log" i can pick between those agents assigned with monitor sets. if i click on an agent i can see which sets are assigned and what the last value is.
but if i click on view and wanna see the bar chart with the data or as table, it says:"There is no monitoring data to display.Check collection threshold with the Assign Monitoring function.Check if the monitor object is deployed correctly with the Monitor Sets function."
It worked before and i cant tell what changed/what is causing the problem.
also, when i run the LanWatch and click on "Install Agents" or "View Lan" afterwards. it says:"No LAN Watch data available. LAN Watch data required to identify new machines on the LANClick LAN Watch to schedule data collection. "
if i look at "C:\Program Files (x86)\Kaseya\Agent\temp" at the client machine, i can see the LAN_Stat.xml.
I already created a Kaseya Ticket but only response so far is that the ticket is
escalated to a feature specialist for further investigation.
I thought maybe somebody knows this problem and is faster at helping me than the Kaseya support ;)
Thankyou and have a nice weekend !