Kaseya Community

Error - Linux Agent Installation

  • Linux-Agent Error.jpg

    Hi Guys!

     

    I got some error while installing Linux agent on My Ubuntu WS. Does anybody encountered this Error? If yes, may I know what is the resolution?

     

    Thanks in advance! ^.^

  • I already know how to install Agent in Linux now, I check the logs and here what I got.

    Fatal     : Failed to run program on root

    Question is that.. Why is that Agent should be moved in /root Directory?

  • I already know how to install Agent in Linux now, I check the logs and here what I got.

    Fatal     : Failed to run program on root

    Question is that.. Why is that Agent should be moved in /root Directory?

  • Hi Mafe,

    The installer needs to be run as the user root.

    Try, from a terminal:

     sudo bash ./KcsSetup.sh

  • > Why is that Agent should be moved in /root Directory?

    The directory the agent is downloaded to is controlled by your browser, not by the agent installation or VSA.