I need Kaseya to email me from different email address based on the OU of the agent its reporting on.
How is this attainable.
I didn't do this for agents but for servicedesk alerting, so not sure if it will help or answer your question, but you cant blame me for trying :)
What i did was, under servicedesk> configure> Procedure variables
I created a new variable, and the value given was an email address.
For eg: new variable , email_clientname and the value name@clientdomain
Then, when sending a mail, the sender field was set to [$email_clientname$]
bare in mind we owned the domain from which we are sending.
hope it helps.
Might see if I can tweak something like that.
Thanks! Will let you know the catch is I am trying to send as email domains I do NOT own ;)
Its for automating some processes.