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failure to uninstall SEP AV

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Hello,

I am trying to uninstall Symantec Endpoint Protection and push AVG. The uninstall has failed on several machines. Pending scripts the next day shows "SEP AV Uninstall 8:35:38 pm 13-Dec-10  Failed THEN in step 1"   and the agent log says 13-Dec-10  INFO: getRegistryValue() failed to query registry value HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Kaseya\AvLogFile. I could find no logged blocking on the machines in question in Symantecs console or system logs. Any suggestions?

Thanks,
Patrick

All Replies
  • Procedure_Uninstall2.0_-_Symantec_Endpoint_Protection_Client.zip

    Use the Symantec Endpoint Protection Manager to uninstall is the best solution.

     

    I have attached a script that should do the trick but I don't have the means to test it, can you try it (at your own risk) and let me know if it works? Please note that you will need Kaseya 2 with the 6.0.1 update or SP1 otherwise don't bother trying it.



    [edited by: HardKnoX at 7:15 PM (GMT -8) on 12-15-2010] Update